Shipping policy
Order Processing
Most orders are prepared and processed within 1–3 business days (Monday through Friday). This time is needed for order confirmation, quality checks, packaging, and preparation before shipment.
Please note that processing may take slightly longer during peak seasons, promotional periods, holidays, or if we need additional information (such as verifying payment details or confirming an address). If anything is required from you or if an unexpected delay occurs, we will contact you by email to help resolve it as quickly as possible.
Order Cutoff Time
Orders placed before 2:00 PM (London Time) are usually processed the same business day.
Orders submitted after 2:00 PM (London Time) will typically begin processing on the next business day, which may add an additional day to the expected delivery estimate.
Handling & Transit Time
United Kingdom
- Handling Time: 1–3 business days
- Transit Time: 4–8 business days
- Estimated Total Delivery Time: 5–11 business days
All delivery timeframes listed above are estimates and are not guaranteed. Shipping times may occasionally be impacted by factors outside our control, such as severe weather, carrier disruptions, or customs-related checks. If anything affects your shipment, we will do our best to keep you updated whenever possible.
Shipping Rates
United Kingdom
All Orders: Free Shipping
We offer free shipping on all orders shipped within the United States, with no minimum purchase required.
Delivery Partners
To ensure reliable and efficient deliveries, we ship orders using trusted courier services such as Royal Mail, DPD, and Evri. Carrier selection may vary depending on location and logistics.
Every shipment includes tracking so you can follow your package from dispatch until delivery.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number. You can use this tracking information to check your delivery progress at any time.
You can also monitor your shipment through our Track Order page.
International Shipping, Taxes & Duties
Orders shipped within the United Kingdom do not include additional customs fees, import duties, or extra taxes. The total shown at checkout is the final amount you pay.
Romanoboutique.com is not responsible for delays caused by courier networks or local delivery providers. However, if you experience shipping issues, we will assist you as best we can.
Delivery Confirmation & Lost Packages
Once a package has been marked as delivered by the shipping carrier, Romanoboutique.com is not responsible for lost, missing, or stolen items.
If your tracking status shows “Delivered” but you have not received the parcel, we recommend contacting the carrier directly to open an investigation. We will also support you with any information we can provide.
Countries We Ship To
We currently offer free shipping within the United Kingdom on all orders. No minimum purchase is required, just fast and dependable delivery straight to your address.
Contact Information
Store name: romanoboutique.com
Address: 10 Blackstone St, Liverpool L5 9TY, United Kingdom
Email: Info@romanoboutique.com
Phone: +44 7480 639032
Customer Service Hours: Monday to Friday, 9:00 AM – 3:00 PM (London Time)