Privacy policy

Last updated: 5 March 2026

This Privacy Policy explains how Romano Boutique (trading as romanoboutique.com) collects, uses, and protects your personal data when you visit or make a purchase from our store. We are committed to handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data Controller

The data controller responsible for your personal information is:

Store name: Romanoboutique.com
Company name: Living the Life B.V.
Company address: Jacob Leendert van Rijweg 50, 2713JA Zoetermeer, the Netherlands
Local warehouse address: 13 Manchester Rd, Wilmslow SK9 1BQ, UK
Email: info@romanoboutique.com
Phone: +44 7480 639032

2. What Data We Collect

Data you provide when placing an order:

Full name
Delivery address
Email address
Phone number
Payment information (processed securely by third-party payment providers — we do not store full card details)

Data collected automatically when you browse the site:

IP address
Browser type and version
Device and operating system
Pages visited and time spent on site
Referring URL
Cookie identifiers and session data

3. Why We Use Your Data and Our Legal Basis

Under UK GDPR Article 6, we process your data only where we have a lawful basis to do so:

Purpose	Legal Basis
Processing and fulfilling your order	Art. 6(1)(b) — Performance of a contract
Handling returns, refunds, and complaints	Art. 6(1)(b) — Performance of a contract
Issuing invoices and maintaining financial records	Art. 6(1)(c) — Legal obligation
Sending order confirmation and shipping updates	Art. 6(1)(b) — Performance of a contract
Sending marketing emails (if you opted in)	Art. 6(1)(a) — Consent
Analysing site usage to improve our store	Art. 6(1)(f) — Legitimate interests
Preventing fraud and ensuring security	Art. 6(1)(f) — Legitimate interests

Where we rely on your consent (e.g. for marketing emails), you can withdraw it at any time by clicking "unsubscribe" in any email or contacting us directly. Withdrawal does not affect the lawfulness of processing before the withdrawal.

4. How Long We Keep Your Data

We do not keep your data longer than necessary:

Order and transaction data — 6 years from the end of the tax year of purchase (UK legal requirement for financial records)
Customer service records — 3 years from the resolution of your enquiry
Marketing data — until you withdraw consent or unsubscribe
Analytics and log data — up to 26 months from the date of collection

After these periods, data is permanently deleted or anonymised.

5. Who We Share Your Data With

We only share your data with third-party service providers where necessary to operate our store. All processors are bound by Data Processing Agreements in accordance with UK GDPR Article 28:

Shopify Inc. — e-commerce platform (data may be processed outside the UK under appropriate transfer safeguards including Standard Contractual Clauses). Privacy policy: shopify.com/legal/privacy
Payment providers (Visa, Mastercard, Maestro, and associated processors) — solely for processing your payment transaction
Shipping and logistics carriers — your name and delivery address are shared to fulfil your order
Google LLC — analytics tools (Google Analytics, Google Tag Manager) operating on anonymised or pseudonymised data
Statutory authorities — only where we are legally required to disclose information (e.g. HMRC, law enforcement)

We do not sell your personal data to any third party.

6. International Data Transfers

Some of our service providers (including Shopify and Google) may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved under UK adequacy regulations.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — request a copy of the data we hold about you
Right to rectification — request correction of inaccurate or incomplete data
Right to erasure — request deletion of your data where there is no longer a lawful basis to retain it
Right to restriction — request that we limit how we use your data in certain circumstances
Right to data portability — receive your data in a structured, machine-readable format
Right to object — object to processing based on legitimate interests
Right to withdraw consent — at any time, for any processing based on consent

To exercise any of these rights, contact us at info@romanoboutique.com. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113 if you believe your data has been handled unlawfully.

8. Cookies

Our store uses cookies and similar tracking technologies to keep the site functioning, analyse traffic, and — with your permission — serve relevant advertising.

Types of cookies we use:

Essential cookies — required for the store to function (e.g. shopping cart, session management). These cannot be disabled.
Analytics cookies — collect anonymised information about how you use the site (e.g. Google Analytics). Only active with your consent.
Marketing cookies — used to deliver relevant advertising based on your browsing (e.g. Google Ads). Only active with your consent.

You can manage your cookie preferences through the cookie banner displayed on your first visit, or through your browser settings. Disabling non-essential cookies will not affect your ability to shop.

For more information on how Shopify uses cookies, visit: shopify.com/legal/cookies

9. Data Security

We use industry-standard technical and organisational measures to protect your data, including SSL/TLS encryption across the entire site. Access to personal data is restricted to authorised personnel only, all of whom are subject to confidentiality obligations.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. For significant changes, we will notify you by email or through a prominent notice on the site.

11. Contact

For any questions about how we handle your personal data:

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